Imagine yourself sitting in a town hall meeting discussing the latest traffic project in the city. An individual stands up and angrily expresses their opinion about a problem, but you don’t necessarily agree with them. You might not be alone either. That angry member of the community might only represent a small percentage of the […]
Consultation Manager are excited to announce its newest add-in feature! Specifically designed for our clients using Lotus Notes, you’ll now be able to import data directly to your system – saving time, reducing double handling and protecting your sensitive information. Whatever the occasion or reason, we have all been pushed to our limits when a […]
What’s the difference between community and stakeholder engagement? There is no simple answer, as the definitions used by industries and professionals are similar and so many terms are used that mean different things to everyone. Many of our clients have separate guidelines for community and stakeholder engagement, indicating that the two practices are viewed entirely […]
Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about an innovative community engagement case study by one of our clients, the Water Corporation. The WA Water Corporation has begun work on its groundwater replenishment scheme. Groundwater replenishment is an innovative concept where treated wastewater […]
Having accurate data and a complete history of contacts in your database, list or software system is critical to making informed business decisions. I recently outlined some of the benefits of this, and today I want to share with you eight tried and tested tips to help you maintain a clean, accurate database. These can be applied […]
Over the coming months we will be showcasing some of the best projects from the Champions of Innovation award. Casey Next is a project that used innovative approaches to engage hard to reach groups. Recently City of Casey supported by Capire undertook its most ambitious community engagement program to date – Casey Next. The Challenge […]
Our Spotlight Series recognises the people doing great things in our industry, giving you a behind-the-scenes look into what makes them tick. We kick off with a post on our very own John Steyntjes, a recent addition to the Consultation Manager Business Development team, whose stakeholder engagement background and talent for building relationships has thrown him into the […]
We’re thrilled to announce the winner of the Champions of Innovation Award in Community Engagement. Congratulations to Novo Rail Alliance and Aurecon who led the communication and engagement within the project. Novo Rail, as a partnership between Aurecon, Laing O’Rourke and RCR Infrastructure together with Transport for New South Wales, worked together to deliver the […]
To ensure that everyone has a chance to have their say on your project, you need to use a variety of engagement tools and techniques. And, if you’re using different platforms to track engagement data, you need an efficient way to pull it all together. This is where integration comes in. We’re really excited to announce our integration with […]
Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about my experience managing Ministerial letters, and how proactively engaging with Members of Parliament can help significantly reduce the time and resources spent dealing with these issues. Anyone who has worked in government knows how […]