Businessman drowning in paper waving flag labelled 'help'

Notes from the CEO: Data, data, everywhere!

One of the most common problems we see when speaking to organisations who are considering implementing a Stakeholder Management system is distributed data. Stakeholder engagement is a complex process and isn’t the exclusive realm of the communications professional. Engagement occurs whenever a member of your team has contact with someone who has an interest in your organisation’s activities. […]

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Notes from the CEO: Data Security and Data Sovereignty, our commitment to you

At Consultation Manager, our stock in trade is managing highly sensitive data on your behalf.  We take this responsibility very seriously and are committed to achieving best practices in data security and data sovereignty. As part of this commitment we are currently working towards our ISO27001:2013 certification.  ISO27001 is a widely-recognised, international security standard that specifies […]

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Notes from the CEO: Why go cloud?

At Consultation Manager, we made the decision to go to the cloud in 2005 – before it was ‘a thing’.  We called it ‘web-based software’, which was admittedly far less cool than ‘cloud computing’, which Google and Amazon started promoting in 2006 and ‘Web 2.0’, which was popularised around the same time. But what do […]

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Notes from the CEO: Information Silos and the Key Person Problem

In a large organisation, there are often multiple points of contact with key stakeholders: your engagement team, your media team, your government relations team, your field workers, your call centre, your contractors, the list goes on.  Regardless of this complexity, stakeholders will often view your organisation as a single entity and become frustrated at not […]

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Buy or DIY? How to choose a Stakeholder Management System

Choice is ubiquitous in our world; we choose what to wear in the morning, what to eat, what to watch on Netflix, and, of course, whether to perform certain business functions in-house or purchase from an external provider! More and more organisations are realising the importance of a stakeholder engagement strategy to help achieve organisational […]

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