Data Management and CRM

Big Data Myths and Facts

Big data describes the collection of large volumes of structured and unstructured information. This includes; emails, social media likes and comments, stakeholder conversations and much more. Bill McCabe wrote an article about Big Data stating, “In 2013, big data accounted for a $10.2 billion industry, and is estimated to reach an astonishing $54.3 billion this year.” He explains Big Data doesn’t necessarily involve focusing on using the […]

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Keep your Database, CRM and Contact Lists Clean With These 8 Tips

Having accurate data and a complete history of contacts in your database, list or software system is critical to making informed business decisions.  I recently outlined some of the benefits of this, and today I want to share with you eight tried and tested tips to help you maintain a clean, accurate database. These can be applied […]

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Information Security and Quality – We are ISO 27001 and ISO 9001 Certified

At Consultation Manager, we pride ourselves on our commitment to quality and information security. This is why we’ve undertaken accreditation from the International Organization for Standardization (ISO) for ISO 27001 and ISO 9001. ISO International Standards ensure that services are reliable and of high quality. They make things work by giving world-class specifications for services […]

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7 Benefits (and some Common Pitfalls) of Stakeholder Databases

Maintaining accurate contact details and engagement history is critical and central to excellent stakeholder management.  But many organisations don’t put in place sufficient resources or measures to ensure stakeholder databases or CRMs are always accurate and reliable. Some executives think that if they buy a software solution, this “magic tool” will immediately solve their organisation’s […]

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Announcing Our New Social Pinpoint Integration

To ensure that everyone has a chance to have their say on your project, you need to use a variety of engagement tools and techniques. And, if you’re using different platforms to track engagement data, you need an efficient way to pull it all together. This is where integration comes in. We’re really excited to announce our integration with […]

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Top 5 Online Engagement Tools

There was a time when sticky notes on a wall used to be enough for your engagement projects. Now, there’s an increasing emphasis on using a mix of online and offline practices to help reach your audience.  With Internet access in 86% of Australian households, online engagement tools are fast becoming the quickest, easiest and […]

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