Efficiency and cost-saving

Why it’s important to engage from the start [community engagement journey]

When a project aims to benefit the community, its success often relies heavily on how well it addresses the community’s expectations and responds to an identified problem/issue. This means creating an effective community engagement journey is vital to project success. Early inclusion of the community can add significant value to a project – it enables […]

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New feature release! Lotus Notes Add-in

Consultation Manager are excited to announce its newest add-in feature! Specifically designed for our clients using Lotus Notes, you’ll now be able to import data directly to your system – saving time, reducing double handling and protecting your sensitive information. Whatever the occasion or reason, we have all been pushed to our limits when a […]

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8-tips-to-manage-stakeholder-database

Keep your Database, CRM and Contact Lists Clean With These 8 Tips

Having accurate data and a complete history of contacts in your database, list or software system is critical to making informed business decisions.  I recently outlined some of the benefits of this, and today I want to share with you eight tried and tested tips to help you maintain a clean, accurate database. These can be applied […]

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Blog-7-benefits-of-a-well-designed-stakeholder-database

7 Benefits (and some Common Pitfalls) of Stakeholder Databases

Maintaining accurate contact details and engagement history is critical and central to excellent stakeholder management.  But many organisations don’t put in place sufficient resources or measures to ensure stakeholder databases or CRMs are always accurate and reliable. Some executives think that if they buy a software solution, this “magic tool” will immediately solve their organisation’s […]

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reduce-ministerials-by-90%

How Proactive Stakeholder Engagement Helped Reduce Ministerial Letters by 90%

Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about my experience managing Ministerial letters, and how proactively engaging with Members of Parliament can help significantly reduce the time and resources spent dealing with these issues.   Anyone who has worked in government knows how […]

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Top 5 Online Engagement Tools

There was a time when sticky notes on a wall used to be enough for your engagement projects. Now, there’s an increasing emphasis on using a mix of online and offline practices to help reach your audience.  With Internet access in 86% of Australian households, online engagement tools are fast becoming the quickest, easiest and […]

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Using-Quotations-in-Consultation-Manager-for-public-submissions-to-highlight-text-and-link-to-issues

Manage high volumes of data with this simple tool [New Feature]

One of the more common uses of Consultation Manager is to manage public submissions. And on highly contentious projects, submission numbers can run into the thousands.  Managing such huge volumes of data without efficient tools can be a nightmare. By allowing you to categorise submissions, Consultation Manager makes it easy to drill down to the key issues and quickly make sense of your data.  But […]

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Businessman drowning in paper waving flag labelled 'help'

Notes from the CEO: Data, data, everywhere!

One of the most common problems we see when speaking to organisations who are considering implementing a Stakeholder Management system is distributed data. Stakeholder engagement is a complex process and isn’t the exclusive realm of the communications professional. Engagement occurs whenever a member of your team has contact with someone who has an interest in your organisation’s activities. […]

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