Consultation Manager Blog

Actionable tips, industry insights and genuinely good reads. Get it all on the CM Blog

Risk Communication: 5 Steps To Reduce Public Outrage

Managing Public Outrage with Dr. Peter Sandman Last week we had the opportunity to spend some time learning from internationally renowned Dr. Peter Sandman at his Risk Communication and Reputation Management Intensive Seminar. What we learned was surprising, somewhat confronting, and applicable in more ways than we could have imagined. The seminar covered a range […]

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Spotlight On: Consultation Manager’s John Steyntjes

Our Spotlight Series recognises the people doing great things in our industry, giving you a behind-the-scenes look into what makes them tick. We kick off with a post on our very own John Steyntjes, a recent addition to the Consultation Manager Business Development team, whose stakeholder engagement background and talent for building relationships has thrown him into the […]

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Case Study: Novo Rail – Winner of the COI Award for Community Engagement

We’re thrilled to announce the winner of the Champions of Innovation Award in Community Engagement. Congratulations to Novo Rail Alliance and Aurecon who led the communication and engagement within the project. Novo Rail, as a partnership between Aurecon, Laing O’Rourke and RCR Infrastructure together with Transport for New South Wales, worked together to deliver the […]

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Make Your Community Engagement Meaningful Using These Three Tactics

Written by Sarah Connell from Social Pinpoint   Community engagement projects come in all shapes and sizes, as do the methods used by practitioners to engage with their communities. Regardless of the project, or the method used, the common objective is to collect meaningful data that can be analysed and used to make informed decisions. We […]

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Announcing Our New Social Pinpoint Integration

To ensure that everyone has a chance to have their say on your project, you need to use a variety of engagement tools and techniques. And, if you’re using different platforms to track engagement data, you need an efficient way to pull it all together. This is where integration comes in. We’re really excited to announce our integration with […]

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How Proactive Stakeholder Engagement Helped Reduce Ministerial Letters by 90%

Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about my experience managing Ministerial letters, and how proactively engaging with Members of Parliament can help significantly reduce the time and resources spent dealing with these issues.   Anyone who has worked in government knows how […]

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Top 5 Online Engagement Tools

There was a time when sticky notes on a wall used to be enough for your engagement projects. Now, there’s an increasing emphasis on using a mix of online and offline practices to help reach your audience.  With Internet access in 86% of Australian households, online engagement tools are fast becoming the quickest, easiest and […]

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Announcing: The International Champions of Innovation in Engagement Award 2016

Are you being innovative in your approach to engagement? Have you been working on a project that deserves recognition? We are inviting all practitioners in stakeholder and community engagement, planning, communications, media and public relations to submit entries for the 2016 Champions of Innovation in Engagement Awards. This award recognises outstanding initiatives or projects that […]

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Cracking the Small Cap Code: Changes to Community Consultation Requirements

In March 2016, the NSW dept of Resources and Energy released their Exploration Code of Practice: Community Consultation, which outlines new, enforceable mandatory record keeping and annual reporting rules for prospectors.  This development reflects a growing national focus on the importance of process, documentation and reporting for community consultation in the sector. Are you prepared for the changes? The new […]

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The Power of Proactive Engagement

Are you proactively engaging with your stakeholders and community? You’ve heard the adage – if you don’t measure it, you cannot manage it! The same applies to community and stakeholder engagement. Having a stakeholder management system in place enables organisations to track stakeholder issues, evaluate relationships and measure performance. And if you can move from […]

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