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Insights

Explore the latest stakeholder relationship management trends, techniques, and strategies.

Tips to Better Inform Your Community of their Digital Engagement Opportunity
When conducting an online engagement consultation, it is essential to ensure your community and stakeholders are aware of the opportunity.
IAP2 Project Highlight – Inland Rail – Border to Gowrie Project
Learn how Consultation Manager is being used to manage stakeholder relationships in Australia's largest freight rail infrastructure project.
Canada Lands Company Launches Pages V2 Project
Stakeholders are being asked to provide ideas on architecture, parks and open spaces, and other features being planned for the site.
Understanding Your Audience to Help Drive Stakeholders to Your Project
Discover four ways to understand your audience and inform them of their opportunity to engage with your project.
The Importance of a Full Community Engagement Platform
By using Social Pinpoint and Consultation Manager together, you can gather feedback and analyse your data to deliver better project outcomes.
CM4 Accreditation
Accreditation for our new product, CM4 is here. Learn the foundations of the platform and master stakeholder data management.
Case Study: Hume Coal Project
Consultation Manager was used as the stakeholder relationship management platform for The Hume Coal Project in the Southern Highlands of NSW.
Feature Update: User Interface
We have made a big change to our UI, moving the navigation bar from the side to the top and introducing tabs in our Workspace.
3 Things We Learned From The EngageTech 2020 Forum
Discover a range of perspectives on how technology can help you understand, engage, and work with your stakeholders and communities.
Case Study – Virtual Reverse Town Hall
A View From You is a series of live and interactive “Reverse Town Hall meetings” hosted by Dr. Larry Schooler where the public is the focus.
Feature Highlight – SMS Communication
You can you easily communicate important information or project updates with your stakeholders and colleagues with our new SMS feature.
Social Pinpoint & Consultation Manager Integration
Our integration allows you to combine your community engagement and stakeholder relationship data so that you can gather meaningful insights.
A View from You During a Pandemic
We recently participated in a national Virtual Town Hall broadcast called A View from You, hosted by Dr. Larry Schooler.
Feature Highlight – Importing
Our importing tool allows you to consolidate information from other engagement and software tools or spreadsheets your team may be using.
Feature Highlight – Complaint Tracking
The new Complaint Tracking module in Consultation Manager helps you track, assign, and report on stakeholder issues as they occur.
What We Learned from our COVID-19 Roundtable Sessions
Our roundtable webinar sessions enabled stakeholder engagement professionals to share ideas about how to engage during a pandemic.
Feature Highlight – Dashboard
The Consultation Manager Dashboard is the quickest way to view a snapshot of your general project engagement and statistics.
Is Engagement Changing Forever?
The need for digital, cloud-based stakeholder engagement and consultation tools has increased dramatically during the pandemic.
Webinar Recording: COVID-19 Virtual Round Table
Stakeholder engagement professionals discuss strategies for reaching communities during the COVID-19 pandemic.
Working Remotely: Tips from our Team
The team from Consultation Manager shares their tips for staying healthy, happy, and productive while working from home.
Communication: Are you getting the most out of it?
Discover how effective communication can help you to keep your stakeholders informed and build better relationships.
CM Accreditation is nearly here!
We answer all of your burning questions about the upcoming release of our CM accreditation. Discover the benefits and more.
Basic rules for looking after your stakeholder database
These days, databases are an important part of day-to-day life. You’re in them, you work with them, but when it comes to actually looking after one, it can sometimes feel like you’re wrestling a giant squid. But, it doesn’t have
Did you know CM has an Entity ID search?
Entity IDs are unique stakeholder and event identifiers that make it easy for you to find information in Consultation Manager.

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