Author: Laura Trappett

The Power of Proactive Engagement

You’ve heard the adage – if you don’t measure it, you cannot manage it! The same applies to community and stakeholder engagement.

Manage high volumes of data with this simple tool [New Feature]

Using-Quotations-in-Consultation-Manager-for-public-submissions-to-highlight-text-and-link-to-issues

Discover how Consultation Manager can help you to manage public submissions and analyse key issues efficiently.

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Case Study – Newcrest Mining Community Benefits

Discover how Cadia Valley Operations uses Consultation Manager to distribute more than $400,000 each year to support community groups.

Introducing: New and Improved Mapping

Discover how you can plot your stakeholders and events on a map, allowing you to tap into location-specific trends with Consultation Manager.

Notes from the CEO: Data, data, everywhere!

Businessman drowning in paper waving flag labelled 'help'

Discover the benefits of consolidating all of your distributed stakeholder communication into a single repository with Consultation Manager.

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Case study: Murrumbidgee Irrigation Area Renewal Alliance

Aerial Photograph of Murrumbidgee Irrigation Area

Discover how the Murrumbidgee Irrigation Area Renewal Alliance has engaged with stakeholders to deliver infrastructure upgrades.

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Why Engage? We ask Seqwater

Seqwater is South East Queensland’s bulk water authority, operating and maintaining an extensive network of dams, treatment plants, reservoirs and pipelines to provide a safe, secure and reliable bulk water supply to the region.

Seqwater also provides essential flood mitigation and irrigation services, and manages recreation facilities visited by almost 2.6 million people every year. Members of the community interact with Seqwater’s park rangers, communication and recreation teams, engineers, operators and contractors on a daily basis.

We ask Seqwater’s Corporate and Community Relations Manager Liz Kearins, to share some insights into why they engage:

At Seqwater, our vision is “Healthy communities, prosperous region”, and our purpose is partnering to deliver safe, secure and cost-effective water and catchment services to our customers and communities.

To make that vision a reality, we need to work collaboratively with our communities, customers, industry, stakeholders and government. We also need to be able to collect and curate data which provides insights into the communities we serve. In striving to work in partnership with others wherever we can, we need to be able to engage actively, achieve a high level of satisfaction with our stakeholders and customers, and identify opportunities to improve.

With many organisations putting in place dedicated resources and policies to manage stakeholder and community engagement, the importance of these activities is only going to rise. And although the days of sticky notes on the wall are not quite over yet, organisations are looking to innovation and technology to help engage with more people, more efficiently, and in a more meaningful way.

Want to learn how other organisations manage their stakeholder and community engagement? Download the free information sheet for your industry.