Demographic profiling – know your community

When preparing a community engagement strategy, you need to know who your community members are, because if you don’t understand key aspects of your community, such as their history, age, social and economic characteristics or even their political persuasion, your engagement may not be as effective as it could be… Here’s what you need to know […]

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The value of reflection and building positive relationships

Effective communication and building positive relationships stems from knowing when to listen, speak and act. However, to really understand how to interact well, you need to dig a little deeper. Think about the last time you had an in-person conversation with a stakeholder? When they were speaking, what did you do? Did you take notes or present any […]

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internal-community-engagement

7 common internal community engagement road blocks

Internal Community engagement is often overlooked as a vital part of a project. When time frames are tight and resources are limited, community engagement (and not the legislated ‘exhibition period’) is viewed as something to cut time down. Convincing your boss that time and resources should be spent on the engagement process sometimes isn’t easy […]

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