stakeholder management

8-tips-to-manage-stakeholder-database

Keep your Database, CRM and Contact Lists Clean With These 8 Tips

Having accurate data and a complete history of contacts in your database, list or software system is critical to making informed business decisions.  I recently outlined some of the benefits of this, and today I want to share with you eight tried and tested tips to help you maintain a clean, accurate database. These can be applied […]

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Blog-7-benefits-of-a-well-designed-stakeholder-database

7 Benefits (and some Common Pitfalls) of Stakeholder Databases

Maintaining accurate contact details and engagement history is critical and central to excellent stakeholder management.  But many organisations don’t put in place sufficient resources or measures to ensure stakeholder databases or CRMs are always accurate and reliable. Some executives think that if they buy a software solution, this “magic tool” will immediately solve their organisation’s […]

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communications-professionals-4-tips-for-innovative-communication

Innovation: 4 Tips For Every Communications Professional

‘Innovation’ has been the word on everyone’s lips for some time now.  Individuals and organisations alike are being challenged to adopt innovative approaches to keep up with a fast-paced, flooded and fragmented business landscape. This is true more than ever for communications professionals, who must find new ways to connect with stakeholders, communities, media, government […]

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Consultation-Manager-spotlight

Spotlight On: Consultation Manager’s John Steyntjes

Our Spotlight Series recognises the people doing great things in our industry, giving you a behind-the-scenes look into what makes them tick. We kick off with a post on our very own John Steyntjes, a recent addition to the Consultation Manager Business Development team, whose stakeholder engagement background and talent for building relationships has thrown him into the […]

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Announcing Our New Social Pinpoint Integration

To ensure that everyone has a chance to have their say on your project, you need to use a variety of engagement tools and techniques. And, if you’re using different platforms to track engagement data, you need an efficient way to pull it all together. This is where integration comes in. We’re really excited to announce our integration with […]

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Cracking the Small Cap Code: Changes to Community Consultation Requirements

In March 2016, the NSW dept of Resources and Energy released their Exploration Code of Practice: Community Consultation, which outlines new, enforceable mandatory record keeping and annual reporting rules for prospectors.  This development reflects a growing national focus on the importance of process, documentation and reporting for community consultation in the sector. Are you prepared for the changes? The new […]

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The Power of Proactive Engagement

Are you proactively engaging with your stakeholders and community? You’ve heard the adage – if you don’t measure it, you cannot manage it! The same applies to community and stakeholder engagement. Having a stakeholder management system in place enables organisations to track stakeholder issues, evaluate relationships and measure performance. And if you can move from […]

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Why Engage? We ask Seqwater

Seqwater is South East Queensland’s bulk water authority, operating and maintaining an extensive network of dams, treatment plants, reservoirs and pipelines to provide a safe, secure and reliable bulk water supply to the region. Seqwater also provides essential flood mitigation and irrigation services, and manages recreation facilities visited by almost 2.6 million people every year. […]

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Notes from the CEO: Information Silos and the Key Person Problem

In a large organisation, there are often multiple points of contact with key stakeholders: your engagement team, your media team, your government relations team, your field workers, your call centre, your contractors, the list goes on.  Regardless of this complexity, stakeholders will often view your organisation as a single entity and become frustrated at not […]

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