Reducing Public Outrage: Six Effective Strategies

Last year we were fortunate enough to attend a workshop with internationally renowned Dr. Peter Sandman, who is an expert in managing public outrage and risk communication. We aren’t by any means experts in this area but we felt compelled to share some of our key learnings. In our previous article, Managing Stakeholders in High-Stress […]

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Information Security and Quality – We are ISO 27001 and ISO 9001 Certified

At Consultation Manager, we pride ourselves on our commitment to quality and information security. This is why we’ve undertaken accreditation from the International Organization for Standardization (ISO) for ISO 27001 and ISO 9001. ISO International Standards ensure that services are reliable and of high quality. They make things work by giving world-class specifications for services […]

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Risk Communication: 5 Steps To Reduce Public Outrage

Managing Public Outrage with Dr. Peter Sandman Last week we had the opportunity to spend some time learning from internationally renowned Dr. Peter Sandman at his Risk Communication and Reputation Management Intensive Seminar. What we learned was surprising, somewhat confronting, and applicable in more ways than we could have imagined. The seminar covered a range […]

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Notes from the CEO: Data, data, everywhere!

One of the most common problems we see when speaking to organisations who are considering implementing a Stakeholder Management system is distributed data. Stakeholder engagement is a complex process and isn’t the exclusive realm of the communications professional. Engagement occurs whenever a member of your team has contact with someone who has an interest in your organisation’s activities. […]

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Notes from the CEO: Why go cloud?

At Consultation Manager, we made the decision to go to the cloud in 2005 – before it was ‘a thing’.  We called it ‘web-based software’, which was admittedly far less cool than ‘cloud computing’, which Google and Amazon started promoting in 2006 and ‘Web 2.0’, which was popularised around the same time. But what do […]

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Buy or DIY? How to choose a Stakeholder Management System

Choice is ubiquitous in our world; we choose what to wear in the morning, what to eat, what to watch on Netflix, and, of course, whether to perform certain business functions in-house or purchase from an external provider! More and more organisations are realising the importance of a stakeholder engagement strategy to help achieve organisational […]

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