Consultation Manager

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Information Security and Quality – We are ISO 27001 and ISO 9001 Certified

At Consultation Manager, we pride ourselves on our commitment to quality and information security. This is why we’ve undertaken accreditation from the International Organization for Standardization (ISO) for ISO 27001 and ISO 9001. ISO International Standards ensure that services are reliable and of high quality. They make things work by giving world-class specifications for services […]

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Spotlight On: Consultation Manager’s John Steyntjes

Our Spotlight Series recognises the people doing great things in our industry, giving you a behind-the-scenes look into what makes them tick. We kick off with a post on our very own John Steyntjes, a recent addition to the Consultation Manager Business Development team, whose stakeholder engagement background and talent for building relationships has thrown him into the […]

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Announcing: The International Champions of Innovation in Engagement Award 2016

Are you being innovative in your approach to engagement? Have you been working on a project that deserves recognition? We are inviting all practitioners in stakeholder and community engagement, planning, communications, media and public relations to submit entries for the 2016 Champions of Innovation in Engagement Awards. This award recognises outstanding initiatives or projects that […]

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The Power of Proactive Engagement

Are you proactively engaging with your stakeholders and community? You’ve heard the adage – if you don’t measure it, you cannot manage it! The same applies to community and stakeholder engagement. Having a stakeholder management system in place enables organisations to track stakeholder issues, evaluate relationships and measure performance. And if you can move from […]

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Manage Your Database Efficiently and Accurately with Stakeholder Self Manager

  With over 2 million customers and 30,000 key stakeholders, change is a constant for the Water Corporation in Western Australia. To manage this change smoothly, and save thousands of dollars a year in doing so: enter Stakeholder Self Manager.     The health of your database directly impacts on the health of your business […]

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The time saving tool you need now: Microsoft Office Toolset for CM

We know you’re busy and we want to help. That’s why we’ve developed a toolset to help you work more efficiently. Using our Microsoft Office Toolset you can upload emails, documents and spreadsheets directly to Consultation Manager. All without having to leave what you’re working on. Click here to install the Toolset   How will the Microsoft […]

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Notes from the CEO: Information Silos and the Key Person Problem

In a large organisation, there are often multiple points of contact with key stakeholders: your engagement team, your media team, your government relations team, your field workers, your call centre, your contractors, the list goes on.  Regardless of this complexity, stakeholders will often view your organisation as a single entity and become frustrated at not […]

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