Communication vs. Engagement

Last month I wrote about communication and its importance in basically every aspect of life. It’s integral to successful project management and, used effectively, makes sure your stakeholders know what’s going on, and helps reduce public backlash. But what about engagement? Is there a difference between communication and engagement? In the stakeholder engagement world, the […]

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Communication: Are you getting the most out of it?

I’m a huge advocate for communication in any aspect of life. Even more so, for effective communication. I haven’t come across a lot of problems, be they relationship or work issues, that can’t be helped with better interaction and dialogue between the parties involved. So, when it comes to stakeholder engagement, I’m going to highly […]

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CM Accreditation is nearly here!

We are currently only a week away from our Accreditation being available! We’ve had an overwhelming number of enquiries and enthusiastic users, and we’re loving that feedback, please keep it coming! We’ve also had quite a few questions, which is understandable, so here are the most common questions we’ve gotten, and their answers: What are […]

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The value of reflection and building positive relationships

Effective communication and building positive relationships stems from knowing when to listen, speak and act. However, to really understand how to interact well, you need to dig a little deeper. Think about the last time you had an in-person conversation with a stakeholder? When they were speaking, what did you do? Did you take notes or present any […]

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internal-community-engagement

7 common internal community engagement road blocks

Internal Community engagement is often overlooked as a vital part of a project. When time frames are tight and resources are limited, community engagement (and not the legislated ‘exhibition period’) is viewed as something to cut time down. Convincing your boss that time and resources should be spent on the engagement process sometimes isn’t easy […]

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Engaging-with-financial-industries

Engaging with Financial Industries

For years, the bond between a bank and its customers has served as the operational backbone of business processes. Engaging with Financial Industries isn’t something that develops overnight. Trust, dialogue, and consideration need to be continually built upon to form relationships with customers. A study by Gallap suggests each engaged customer is likely to bring banks 37% more annual revenue compared to […]

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Barriers to internal knowledge sharing

Most organisations have two types of employees: People who embrace internal knowledge sharing and creating meaningful and transparent data or, members who keep business information to themselves. Modern, effective businesses aim to reduce the number of employees who hoard knowledge. Data transparency contributes to increased productivity, improves data transparency and helps prioritise work. The goal for organisations […]

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3 benefits of knowledge sharing creating efficiencies across teams

There are many benefits of knowledge sharing. Organisational sharing expertise helps create a competitive business advantage. Knowledge Management Systems improve operational efficiency and help the business quickly respond to change. Teams need information sharing capabilities to support organisational and strategic activities. Let’s look at how data transparency can improve operational activities. Tina, the Minister’s personal assistant, needs access to last […]

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What is Internal Team Knowledge Sharing?

We all share knowledge every day. At work, at home, across different channels. But what does effective team knowledge sharing look like in the field of stakeholder engagement? A common problem we are often asked to solve is increasing transparency across teams. But what is the underlying issue we are actually trying to solve here? A […]

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