Announcing Our New Social Pinpoint Integration

To ensure that everyone has a chance to have their say on your project, you need to use a variety of engagement tools and techniques. And, if you’re using different platforms to track engagement data, you need an efficient way to pull it all together. This is where integration comes in. We’re really excited to announce our integration with […]

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Top 5 Online Engagement Tools

There was a time when sticky notes on a wall used to be enough for your engagement projects. Now, there’s an increasing emphasis on using a mix of online and offline practices to help reach your audience.  With Internet access in 86% of Australian households, online engagement tools are fast becoming the quickest, easiest and […]

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Businessman drowning in paper waving flag labelled 'help'

Notes from the CEO: Data, data, everywhere!

One of the most common problems we see when speaking to organisations who are considering implementing a Stakeholder Management system is distributed data. Stakeholder engagement is a complex process and isn’t the exclusive realm of the communications professional. Engagement occurs whenever a member of your team has contact with someone who has an interest in your organisation’s activities. […]

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Notes from the CEO: Data Security and Data Sovereignty, our commitment to you

At Consultation Manager, our stock in trade is managing highly sensitive data on your behalf.  We take this responsibility very seriously and are committed to achieving best practices in data security and data sovereignty. As part of this commitment we are currently working towards our ISO27001:2013 certification.  ISO27001 is a widely-recognised, international security standard that specifies […]

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Notes from the CEO: Why go cloud?

At Consultation Manager, we made the decision to go to the cloud in 2005 – before it was ‘a thing’.  We called it ‘web-based software’, which was admittedly far less cool than ‘cloud computing’, which Google and Amazon started promoting in 2006 and ‘Web 2.0’, which was popularised around the same time. But what do […]

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Stakeholder-self-manager-save-time-manage-database

Manage Your Database Efficiently and Accurately with Stakeholder Self Manager

  With over 2 million customers and 30,000 key stakeholders, change is a constant for the Water Corporation in Western Australia. To manage this change smoothly, and save thousands of dollars a year in doing so: enter Stakeholder Self Manager.     The health of your database directly impacts on the health of your business […]

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Notes from the CEO: Information Silos and the Key Person Problem

In a large organisation, there are often multiple points of contact with key stakeholders: your engagement team, your media team, your government relations team, your field workers, your call centre, your contractors, the list goes on.  Regardless of this complexity, stakeholders will often view your organisation as a single entity and become frustrated at not […]

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10 Reasons Why a Stakeholder Management System is Your Next Competitive Advantage

Business is building relationships. Relationship management, and in particular stakeholder engagement are now vital to the success of a wide range of organisations, their activities and projects.  The question ‘are you engaging your stakeholders?’ is now ‘what is your stakeholder engagement strategy?’, and ‘what is the best system to manage engagement?’. Gone are the days […]

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Notes from the CEO: Unlimited Users? Madness

Unlike most Software as a Service (SaaS) providers, we don’t license our software on a per-user basis. While it may seem crazy to fly in the face of common practice, particularly when some of those common practitioners include Microsoft and Salesforce, there are several compelling reasons why we think unlimited user licenses is the only […]

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Managing the eNews Unsubscribe

We’ve been working hard to make the management of your distribution lists easier. Now, stakeholders can manage which information and updates they would like to receive in their own time.  Automating this function means that once a stakeholder receives an eNews from Consultation Manager, they can manage their own settings and all you have to […]

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