How your data is like a new pair of shoes? It’s often hard to quantify the value that real data has to your business. Arthur Nielsen, an innovator in data gathering said “The price of light is less than the cost of darkness”. Whilst this is true, without hard numbers it is difficult to justify […]
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Consultation Manager are excited to announce its newest add-in feature! Specifically designed for our clients using Lotus Notes, you’ll now be able to import data directly to your system – saving time, reducing double handling and protecting your sensitive information. Whatever the occasion or reason, we have all been pushed to our limits when a […]
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Having accurate data and a complete history of contacts in your database, list or software system is critical to making informed business decisions. I recently outlined some of the benefits of this, and today I want to share with you eight tried and tested tips to help you maintain a clean, accurate database. These can be applied […]
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Maintaining accurate contact details and engagement history is critical and central to excellent stakeholder management. But many organisations don’t put in place sufficient resources or measures to ensure stakeholder databases or CRMs are always accurate and reliable. Some executives think that if they buy a software solution, this “magic tool” will immediately solve their organisation’s […]
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Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about my experience managing Ministerial letters, and how proactively engaging with Members of Parliament can help significantly reduce the time and resources spent dealing with these issues. Anyone who has worked in government knows how […]
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There was a time when sticky notes on a wall used to be enough for your engagement projects. Now, there’s an increasing emphasis on using a mix of online and offline practices to help reach your audience. With Internet access in 86% of Australian households, online engagement tools are fast becoming the quickest, easiest and […]
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One of the more common uses of Consultation Manager is to manage public submissions. And on highly contentious projects, submission numbers can run into the thousands. Managing such huge volumes of data without efficient tools can be a nightmare. By allowing you to categorise submissions, Consultation Manager makes it easy to drill down to the key issues and quickly make sense of your data. But […]
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One of the most common problems we see when speaking to organisations who are considering implementing a Stakeholder Management system is distributed data. Stakeholder engagement is a complex process and isn’t the exclusive realm of the communications professional. Engagement occurs whenever a member of your team has contact with someone who has an interest in your organisation’s activities. […]
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At Consultation Manager, we made the decision to go to the cloud in 2005 – before it was ‘a thing’. We called it ‘web-based software’, which was admittedly far less cool than ‘cloud computing’, which Google and Amazon started promoting in 2006 and ‘Web 2.0’, which was popularised around the same time. But what do […]
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With over 2 million customers and 30,000 key stakeholders, change is a constant for the Water Corporation in Western Australia. To manage this change smoothly, and save thousands of dollars a year in doing so: enter Stakeholder Self Manager. The health of your database directly impacts on the health of your business […]
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