These days, databases are an important part of day to day life. You’re in them, you work with them, but when it comes to actually looking after one, it can sometimes feel like you’re wrestling a giant squid. But, it doesn’t have to feel like that! Some databases I’ve seen in my travels need a […]
CM’s new Entity ID search If you’ve logged into Consultation Manager recently, you may have noticed an extra column with numbers pop up in your Search grid, as well as in some other areas around the system. These may just look like random numbers, but trust me, you’re going to grow to love them as […]
Cloning Entities Manual data entry isn’t the most glamourous of tasks and is often met with groans, eyerolling, and sometimes resistance. On average how much time to you think you, or your team, spend doing necessary manual data entry? How much of that is the same or very similar to other data you’ve entered into […]
When a project aims to benefit the community, its success often relies heavily on how well it addresses the community’s expectations and responds to an identified problem/issue. This means creating an effective community engagement journey is vital to project success. Early inclusion of the community can add significant value to a project – it enables […]
How your data is like a new pair of shoes? It’s often hard to quantify the value that real data has to your business. Arthur Nielsen, an innovator in data gathering said “The price of light is less than the cost of darkness”. Whilst this is true, without hard numbers it is difficult to justify […]
Consultation Manager are excited to announce its newest add-in feature! Specifically designed for our clients using Lotus Notes, you’ll now be able to import data directly to your system – saving time, reducing double handling and protecting your sensitive information. Whatever the occasion or reason, we have all been pushed to our limits when a […]
Having accurate data and a complete history of contacts in your database, list or software system is critical to making informed business decisions. I recently outlined some of the benefits of this, and today I want to share with you eight tried and tested tips to help you maintain a clean, accurate database. These can be applied […]
Maintaining accurate contact details and engagement history is critical and central to excellent stakeholder management. But many organisations don’t put in place sufficient resources or measures to ensure stakeholder databases or CRMs are always accurate and reliable. Some executives think that if they buy a software solution, this “magic tool” will immediately solve their organisation’s […]
Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about my experience managing Ministerial letters, and how proactively engaging with Members of Parliament can help significantly reduce the time and resources spent dealing with these issues. Anyone who has worked in government knows how […]
There was a time when sticky notes on a wall used to be enough for your engagement projects. Now, there’s an increasing emphasis on using a mix of online and offline practices to help reach your audience. With Internet access in 86% of Australian households, online engagement tools are fast becoming the quickest, easiest and […]