Community Engagement

Proactive Engagement with Community and Stakeholders: WA Groundwater Replenishment Scheme

Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about an innovative community engagement case study by one of our clients, the Water Corporation.    The WA Water Corporation has begun work on its groundwater replenishment scheme. Groundwater replenishment is an innovative concept where treated wastewater […]

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Innovation: 4 Tips For Every Communications Professional

‘Innovation’ has been the word on everyone’s lips for some time now.  Individuals and organisations alike are being challenged to adopt innovative approaches to keep up with a fast-paced, flooded and fragmented business landscape. This is true more than ever for communications professionals, who must find new ways to connect with stakeholders, communities, media, government […]

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Managing Stakeholders in High-Stress Situations with Advanced Empathetic Communication

We recently spent some time with internationally renowned Dr. Peter Sandman who is an expert in managing public outrage and risk communication. In our last article we covered a brief introduction to public outrage and the foundations for empathetic communication. Today we will cover four advanced approaches to managing stakeholders in high stress situations with […]

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Case Next Community Engagement

Case Study: How Casey Next Used Innovation to Drive Community Engagement

Over the coming months we will be showcasing some of the best projects from the Champions of Innovation award. Casey Next is a project that used innovative approaches to engage hard to reach groups. Recently City of Casey supported by Capire undertook its most ambitious community engagement program to date – Casey Next. The Challenge […]

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Risk Communication: 5 Steps To Reduce Public Outrage

Managing Public Outrage with Dr. Peter Sandman Last week we had the opportunity to spend some time learning from internationally renowned Dr. Peter Sandman at his Risk Communication and Reputation Management Intensive Seminar. What we learned was surprising, somewhat confronting, and applicable in more ways than we could have imagined. The seminar covered a range […]

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Case Study: Novo Rail – Winner of the COI Award for Community Engagement

We’re thrilled to announce the winner of the Champions of Innovation Award in Community Engagement. Congratulations to Novo Rail Alliance and Aurecon who led the communication and engagement within the project. Novo Rail, as a partnership between Aurecon, Laing O’Rourke and RCR Infrastructure together with Transport for New South Wales, worked together to deliver the […]

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Make Your Community Engagement Meaningful Using These Three Tactics

Written by Sarah Connell from Social Pinpoint   Community engagement projects come in all shapes and sizes, as do the methods used by practitioners to engage with their communities. Regardless of the project, or the method used, the common objective is to collect meaningful data that can be analysed and used to make informed decisions. We […]

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Announcing Our New Social Pinpoint Integration

To ensure that everyone has a chance to have their say on your project, you need to use a variety of engagement tools and techniques. And, if you’re using different platforms to track engagement data, you need an efficient way to pull it all together. This is where integration comes in. We’re really excited to announce our integration with […]

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