Reducing Public Outrage: Six Effective Strategies

Last year we were fortunate enough to attend a workshop with internationally renowned Dr. Peter Sandman, who is an expert in managing public outrage and risk communication. We aren’t by any means experts in this area but we felt compelled to share some of our key learnings. In our previous article, Managing Stakeholders in High-Stress […]

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New feature release! Lotus Notes Add-in

Consultation Manager are excited to announce its newest add-in feature! Specifically designed for our clients using Lotus Notes, you’ll now be able to import data directly to your system – saving time, reducing double handling and protecting your sensitive information. Whatever the occasion or reason, we have all been pushed to our limits when a […]

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Leading the Pack: Acquisition Improves Client Offering

Since its inception in 2003, Consultation Manager has been a global leader in stakeholder data management solutions. In the past 14 years, the product has been used on more than $500 billion worth of projects and by more than 12,000 users across Australia, New Zealand, UK, Canada and Asia. To continue to grow in 2017 […]

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Community Engagement Vs Stakeholder Engagement: What’s the difference?

What’s the difference between community and stakeholder engagement? There is no simple answer, as the definitions used by industries and professionals are similar and so many terms are used that mean different things to everyone. Many of our clients have separate guidelines for community and stakeholder engagement, indicating that the two practices are viewed entirely […]

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Proactive Engagement with Community and Stakeholders: WA Groundwater Replenishment Scheme

Following on from my blog about the Power of Proactive Engagement, I thought I’d tell you a little more about an innovative community engagement case study by one of our clients, the Water Corporation.    The WA Water Corporation has begun work on its groundwater replenishment scheme. Groundwater replenishment is an innovative concept where treated wastewater […]

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Information Security and Quality – We are ISO 27001 and ISO 9001 Certified

At Consultation Manager, we pride ourselves on our commitment to quality and information security. This is why we’ve undertaken accreditation from the International Organization for Standardization (ISO) for ISO 27001 and ISO 9001. ISO International Standards ensure that services are reliable and of high quality. They make things work by giving world-class specifications for services […]

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Spotlight On: Consultation Manager’s John Steyntjes

Our Spotlight Series recognises the people doing great things in our industry, giving you a behind-the-scenes look into what makes them tick. We kick off with a post on our very own John Steyntjes, a recent addition to the Consultation Manager Business Development team, whose stakeholder engagement background and talent for building relationships has thrown him into the […]

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Announcing Our New Social Pinpoint Integration

To ensure that everyone has a chance to have their say on your project, you need to use a variety of engagement tools and techniques. And, if you’re using different platforms to track engagement data, you need an efficient way to pull it all together. This is where integration comes in. We’re really excited to announce our integration with […]

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Announcing: The International Champions of Innovation in Engagement Award 2016

Are you being innovative in your approach to engagement? Have you been working on a project that deserves recognition? We are inviting all practitioners in stakeholder and community engagement, planning, communications, media and public relations to submit entries for the 2016 Champions of Innovation in Engagement Awards. This award recognises outstanding initiatives or projects that […]

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