Consultation Manager Blog

Actionable tips, industry insights and genuinely good reads. Get it all on the CM Blog

Why Engage? We ask Seqwater

Seqwater is South East Queensland’s bulk water authority, operating and maintaining an extensive network of dams, treatment plants, reservoirs and pipelines to provide a safe, secure and reliable bulk water supply to the region. Seqwater also provides essential flood mitigation and irrigation services, and manages recreation facilities visited by almost 2.6 million people every year. […]

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Notes from the CEO: Data Security and Data Sovereignty, our commitment to you

At Consultation Manager, our stock in trade is managing highly sensitive data on your behalf.  We take this responsibility very seriously and are committed to achieving best practices in data security and data sovereignty. As part of this commitment we are currently working towards our ISO27001:2013 certification.  ISO27001 is a widely-recognised, international security standard that specifies […]

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Notes from the CEO: Why go cloud?

At Consultation Manager, we made the decision to go to the cloud in 2005 – before it was ‘a thing’.  We called it ‘web-based software’, which was admittedly far less cool than ‘cloud computing’, which Google and Amazon started promoting in 2006 and ‘Web 2.0’, which was popularised around the same time. But what do […]

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Stakeholder-self-manager-save-time-manage-database

Manage Your Database Efficiently and Accurately with Stakeholder Self Manager

  With over 2 million customers and 30,000 key stakeholders, change is a constant for the Water Corporation in Western Australia. To manage this change smoothly, and save thousands of dollars a year in doing so: enter Stakeholder Self Manager.     The health of your database directly impacts on the health of your business […]

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The time saving tool you need now: Microsoft Office Toolset for CM

We know you’re busy and we want to help. That’s why we’ve developed a toolset to help you work more efficiently. Using our Microsoft Office Toolset you can upload emails, documents and spreadsheets directly to Consultation Manager. All without having to leave what you’re working on. Click here to install the Toolset   How will the Microsoft […]

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Once you’ve subscribed we will send you a fortnightly round up of blog posts, plus any Consultation Manager and industry news. By subscribing you’ll continue learning about stakeholder management and community engagement. Watch interviews with experts, read articles about the latest trends and learn from insightful reports. Ready to keep learning? Here are some of […]

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Notes from the CEO: Information Silos and the Key Person Problem

In a large organisation, there are often multiple points of contact with key stakeholders: your engagement team, your media team, your government relations team, your field workers, your call centre, your contractors, the list goes on.  Regardless of this complexity, stakeholders will often view your organisation as a single entity and become frustrated at not […]

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10 Reasons Why a Stakeholder Management System is Your Next Competitive Advantage

Business is building relationships. Relationship management, and in particular stakeholder engagement are now vital to the success of a wide range of organisations, their activities and projects.  The question ‘are you engaging your stakeholders?’ is now ‘what is your stakeholder engagement strategy?’, and ‘what is the best system to manage engagement?’. Gone are the days […]

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Notes from the CEO: Unlimited Users? Madness

Unlike most Software as a Service (SaaS) providers, we don’t license our software on a per-user basis. While it may seem crazy to fly in the face of common practice, particularly when some of those common practitioners include Microsoft and Salesforce, there are several compelling reasons why we think unlimited user licenses is the only […]

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Managing the eNews Unsubscribe

We’ve been working hard to make the management of your distribution lists easier. Now, stakeholders can manage which information and updates they would like to receive in their own time.  Automating this function means that once a stakeholder receives an eNews from Consultation Manager, they can manage their own settings and all you have to […]

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