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Insights

Explore the latest stakeholder relationship management trends, techniques, and strategies.

Did you know we have a Microsoft add-in tool?
Discover how Consultation Manager can integrate with Microsoft products, such as outlook and excel to save you time.
Did you know you can clone things in CM?
Discover how our entity cloning feature can save you time and help you maintain high quality stakeholder data.
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Did You Know you can easily find Duplicate Stakeholders?
Discover how you can keep your stakeholder database up to date by managing duplicate stakeholders and properties.
iso-accreditation
Did you know that Consultation Manager has two ISO accreditations?
Learn more about Consultation Manager's ISO accreditations, commitment to quality, and continuous process improvement.
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Did You Know You Can Merge Contacts In Consultation Manager?
Discover how to merge stakeholders and properties in Consultation Manager so that you retain the data from both original entities.
Basic rules for data transparency and consistent messaging
We explain how to maintain accurate records of stakeholder meetings and interactions so that your whole team is empowered with context.
Big Data Myths and Facts
The volume and complexity of data is growing rapidly. We explore what big data is and how to manage it for the benefit of your organisation.
Demographic profiling – know your community
How can you speak to your community without knowing who they are? Before you engage, it's essential that you do your demographic research.
internal-community-engagement
7 common internal community engagement road blocks
Discover how to highlight the value of community engagement and overcome seven common internal roadblocks to its use.
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Engaging with Financial Industries
From relationships with regulators to customers - trust, dialogue, and consideration are all essential with engaging in the finance industry.
Barriers to internal knowledge sharing
Knowledge sharing can boost your organisation's productivity. Discover how to create a safe space for people to share information.
Why it’s important to engage from the start [community engagement journey]
It's essential to engage the community in your project from the early days, in order for your solution to be effective and accepted.
3 benefits of knowledge sharing creating efficiencies across teams
Storing knowledge about stakeholder interactions and events ensures that your team's work is effective and productive.
Why you need a community engagement strategy
Community engagement has already been a cornerstone of society throughout history. Discover why you need it on your next project.
What is Internal Team Knowledge Sharing?
Knowledge sharing makes information accessible and usable throughout your organisation. Discover how it can benefit your team.
Online community engagement for land-use planning
Discover why online community engagement tools are becoming essential to the success of land-use planning.
Case Study – The City of Gold Coast
Discover how The City of Gold Coast used Consultation Manager to manage stakeholder relationships while hosting the 2018 Commonwealth Games.
Steve and Jack take on the UK
Steve and Jack are heading over to London in the UK for an adventure that will put Safety Pinpoint to the test.
Keys to driving a consistent message
Learn how to maintain up to date data and create a consistent message that resonates with your stakeholders.
4 Ways your Organisation can De-Risk Community Feedback
Discover how to gather community feedback and reduce risks, such as resistance and delays throughout the project lifecycle.
support-portal
Check out our new and improved CM Support Portal
Our support portal is always updated with the latest advice about how to use Consultation Manager's features to their full capabilities.
CM Customer Success: Our new way to better help our clients
We're dedicated to your success and have expanded our customer success team to ensure that you're getting the expert help you need.
Let’s Talk About Consultation Manager’s Support Team
Have you previously contacted Consultation Manager’s Support Team?  As Customer Success Manager, it is my role within the organisation to ensure your customer experience and needs are met, with the highest level of satisfaction. We have been doing a lot
Financial year reflections in the world of Customer Success
The Consultation Manager team joined the Financial Year Reflection panel discussion to reflect on best practices for customer success.

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