Consultation Manager Blog

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consistent-messaging-stakeholders

Why consistent messaging to your stakeholders is important

A basic rule of thumb is to keep a clear and consistent message throughout all your business strategy efforts. This includes a consistent message to your internal team and stakeholders. Confusing your stakeholders is incredibly dangerous. The increase of social media use makes it very easy for unhappy stakeholders to publicise their dissatisfaction on the web. […]

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Case Study – GHD & TMR Bruce Highway Upgrades consultation

As part of a major highway upgrade project in Queensland’s North Coast Region, the Department of Transport and Main Roads (TMR) and GHD worked together to ensure local residents were informed about the project, their needs considered and their voices heard. Finalists in the 2016 Champions of Innovation Award in Community Engagement, GHD’s Stakeholder Engagement team […]

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Reducing Public Outrage: Six Effective Strategies

Last year we were fortunate enough to attend a workshop with internationally renowned Dr. Peter Sandman, who is an expert in managing public outrage and risk communication. We aren’t by any means experts in this area but we felt compelled to share some of our key learnings. In our previous article, Managing Stakeholders in High-Stress […]

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Community Engagement Vs Stakeholder Engagement: What’s the difference?

What’s the difference between community and stakeholder engagement? There is no simple answer, as the definitions used by industries and professionals are similar and so many terms are used that mean different things to everyone. Many of our clients have separate guidelines for community and stakeholder engagement, indicating that the two practices are viewed entirely […]

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