Blog-7-benefits-of-a-well-designed-stakeholder-database

7 Benefits (and some Common Pitfalls) of Stakeholder Databases

Maintaining accurate contact details and engagement history is critical and central to excellent stakeholder management.  But many organisations don’t put in place sufficient resources or measures to ensure stakeholder databases or CRMs are always accurate and reliable. Some executives think that if they buy a software solution, this “magic tool” will immediately solve their organisation’s […]

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Innovation: 4 Tips For Every Communications Professional

‘Innovation’ has been the word on everyone’s lips for some time now.  Individuals and organisations alike are being challenged to adopt innovative approaches to keep up with a fast-paced, flooded and fragmented business landscape. This is true more than ever for communications professionals, who must find new ways to connect with stakeholders, communities, media, government […]

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Blog-Managing-stakeholders-empathetic-communication-in-high-stress-situations

Managing Stakeholders in High-Stress Situations with Advanced Empathetic Communication

We recently spent some time with internationally renowned Dr. Peter Sandman who is an expert in managing public outrage and risk communication. In our last article we covered a brief introduction to public outrage and the foundations for empathetic communication. Today we will cover four advanced approaches to managing stakeholders in high stress situations with […]

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