• Australia’s Stakeholder Management Software

    Used on over 90% of major infrastructure projects in Australia
    Used by both the Australian and New Zealand Defence Force
    Used by every major transport authority in Australia and New Zealand
    Used by Australia's blue chip organisations to manage their key stakeholders
    Used by every State Government in Australia
    Used by every major water authority in Australia
    And that’s just the start…

    WHY YOU SHOULD CHOOSE CM SEE A 2 MINUTE VIDEO

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Become a certified Consultation Manager professional. Demonstrate your value, advance your skills, and get hired with Consultation Manager Certification.

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The first certification offered is CM User Accreditation on 19 September 2018.

 

Don’t miss out! This course will only be made available once a year, so those that miss out will need to wait a long time for this accreditation to come around again.

 

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Consultation Manager enables you to better understand your stakeholder landscape by providing a single source of truth for engagement information.

 

A centralised and complete history of key engagement activities will allow you to:

 

ensure small issues don’t become big issues by identifying issue trends early

understand the health of your relationships at any point in time

stay out of the news through proactive engagement activities

efficiently find and report on key information

make decisions founded on complete and factual information

share data securely with your whole team

build confidence with key regulators, government and community bodies

eliminate ‘key person’ risk (i.e. one person knowing everything)

mitigate litigation risk by storing complete historical stakeholder interactions

ensure all enquiries and interactions are followed up and completed

demonstrate compliance and protect yourself from mis-information

have access to complete audit trails so you know who has said and done what

 

A centralised and complete history of key engagement activities will allow you to:

 

  • ensure small issues don’t become big issues by identifying issue trends early

  • stay out of the news through proactive engagement activities

  • make decisions founded on complete and factual information

  • build confidence with key regulators, government and community bodies

  • mitigate litigation risk by storing complete historical stakeholder interactions

  • demonstrate compliance and protect yourself from mis-information

  • understand the health of your relationships at any point in time

  • efficiently find and report on key information

  • share data securely with your whole team

  • eliminate ‘key person’ risk (i.e. one person knowing everything)

  • ensure all enquiries and interactions are followed up and completed

  • have access to complete audit trails so you know who has said and done what

 


Looking for information specific to your industry? View our industry information sheets to see how organisations like yours manage their stakeholder relationships.

 

Testimonials

Jason Needham

Exploration Manager / Paradigm Resources

Engaging with the community and industry stakeholders is critical to project success. Consultation Manager provides a comprehensive yet user-friendly platform to manage our stakeholder relationships and communications, and enables us to easily meet our reporting obligations with Government."

Michelle Hunter

Coal Assets Australia / Glencore

"With Consultation Manager we now have a stakeholder history across our organisation."

Dion McKenzie

Stakeholder Engagement Coordinator / Forestry Tasmania

"Consultation Manager allows us to demonstrate our stakeholder engagement process to our auditors."

MIchael Ulph

Senior Communication Specialist / GHD

“Users love it.  It’s just so easy to use and understand.”

Peta Harwood

Principal Urban Planner / Brisbane City Council

"It really helps to be able to look back over a stakeholder history and see all the dealings we have had with them on a planning project."

Laura Stewart

Community Relations Manager / TransGrid

"Consultation Manager have worked closely with us to understand our business and have offered fast trouble shooting, technical support and delivered specific enhancements to meet our business needs."

Liz Storr

Community Relations Manager / Iluka Resources

"The eNews and SMS has helped us to be really proactive with our clients and respond to their needs."

Alison Farrar

Community Relations Officer / Newcrest Mining

"Consultation Manager worked with us to tailor the system to record and manage our Community Donations. This has helped us in our record keeping and to save time and improve efficiency."

Michael Ulph

Senior Communication Specialist / GHD

"We recommend Consultation Manager to all our clients. The feedback we get is fantastic."

Dion McKenzie

Stakeholder Engagement Coordinator / Forestry Tasmania

"Consultation Manager has enabled us to capture the engagement we do out in the field for the first time."

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